Kevin Mikhaielmikhaiel.net

Experience

Work and education, with what each actually involved.

Engineering and consulting roles first, then the retail jobs that paid for school, then education, certifications, and skills. A one-page PDF is at the bottom.

01Work

  1. Apr 2024 – now

    Senior Consultant

    Protiviti, Technology ConsultingDallas, TX

    Joined as a Technology Consultant and promoted to Senior Consultant in June 2026. The work centers on automation that produces evidence.

    • Created an automated test suite framework adopted across the team's automation efforts, spanning four different tools.
    • Extended that framework to evaluate an agent-to-agent AI system on Azure. Every run is recorded to detect statistical outliers in model used and compute time; Azure's built-in agent-quality library is being integrated.
    • Developed a Python-based automated test suite in Jenkins to validate API calculations.
    • Led the Managed Business Solution team, resolving five tickets per hour against a benchmark of one.
    • Built working relationships with clients, management, and peers that shortened turnaround on shared workflows.
    PythonAzureJenkinsTest automation
  2. Sep 2025 – Jun 2026

    Clinical Trial Recruitment Specialist

    Veradermics

    A parallel role in clinical research recruitment, held alongside consulting.

    • Recognized as one of the team's top performers in participant recruitment.
    • Managed participant outreach and enrollment workflows in the TrialBee platform.
    • Quadrupled the expected outreach volume per hour relative to team targets, and maximized conversion of first contact into confirmed enrollment.
    TrialBeeGCPRecordkeeping
  3. Jan – Aug 2023

    Firmware Engineering Co-Op

    Crestron ElectronicsPlano, TX

    • Delivered firmware enhancements in C, C++, JavaScript, and Python to expand system capabilities.
    • Created a Python and Kivy user interface for device access over WebSockets.
    • Developed a C++ JSON-schema validation library to enforce data integrity at the boundary.
    • Mentored two interns and onboarded two full-time engineers.
    CC++PythonWebSockets
  4. Feb – Dec 2022

    Quality Engineering Co-Op

    Crestron ElectronicsPlano, TX

    • Authored and executed WebUI test cases, improving defect detection.
    • Automated page-level tests using Maven projects.
    • Streamlined remote panel testing with Appium and Jenkins pipelines.
    MavenAppiumJenkins

02Retail, during school

  1. Oct 2022 – May 2024

    Microsoft Certified Advisor

    Best Buy

    Guided customers through Microsoft product selection and technical setup. Ranked among the top Microsoft sellers in the country, with a 75% or better attach rate and an average basket above $1,500. Trained new team members on customer engagement and product knowledge.

  2. Jan 2018 – Aug 2022

    Electronics Sales Associate

    Walmart

    Four and a half years assisting hundreds of customers a week, keeping accurate records of sales, returns, and service requests across multiple systems. Recognized for reliability and staying calm under pressure, both of which I still get paid for.

03Education

  1. Aug 2026 – 2028 (exp.)

    M.S. Cybersecurity

    Georgia Institute of TechnologyOnline Master of Science in Cybersecurity

    First semester in progress. Completed courses will be listed here as each term ends.

  2. Aug 2020 – Dec 2023

    B.S. Computer Engineering

    The University of Texas at DallasErik Jonsson School of Engineering

    Graduated cum laude, GPA 3.74. Senior design: HoverDR1, an audio-reactive module for educational hoverboards, Best in Show at the 2023 UTDesign Senior Design Expo.

04Certifications

  1. 2025

    CITI Human Subjects Protection and Good Clinical Practice

    Collaborative Institutional Training Initiative

  2. 2022

    Microsoft Certified Advisor

    Microsoft

  3. 2020

    MTA: Networking Fundamentals

    Microsoft Technology Associate

05Skills

Written as prose on purpose. The tiers are my own honest assessment.

Expert. Python, AWS, and Git. Python is the language everything else gets glued together with, from Jenkins test suites to the Azure evaluation framework.

Experienced. Azure, MySQL, C++, Java, and Jenkins. The C++ comes from firmware work at Crestron; Azure and Jenkins from Protiviti.

Skillful. JavaScript, PyTorch, and Linux.

Security. Formally, new: the Georgia Tech coursework began in August 2026. Informally, it has been running through the testing and validation work for years. The JSON-schema validation library, the API calculation checks, and the outlier detection in the evaluation framework are all controls on data integrity and system behavior.

Also. Clinical trial recruitment and the TrialBee platform, customer-facing communication, documentation across multiple tracking systems, ServiceNow, CRM systems, and the Microsoft Office suite.

06Résumé

A one-page PDF with the same content, formatted for printing.

Download PDF